FROM EXPERT VITALII ZADOROZHNYI AND THE WCA.AGENCY TEAM
CONSULTING SERVICES
FOR BUSINESS
Systematisation and automation of business processes
Multiple growth strategies and performance marketing
Comprehensive development programmes
LET'S SOLVE ANY BUSINESS CHALLENGE
Our competences and systematic approach guarantee success
Efficiency of the company's operations
We will build a system of sustainable development of your business. We will help you earn more.
Scaling
Multiple growth for those who are doing well but want more. Development into a project of international scale.
Autopilot for your company
We release owners from involvement in operational activities without unpleasant consequences for the business.
Anticrisis
Overcoming current and prevention of possible crises of any genesis arising at any moment in time.
Create a new business
We will help you avoid all possible mistakes at the start. We will lay a solid foundation that will allow you to grow under any external circumstances.
Self-employment - Business
Transform your small business into a real business project.
INCREASE TURNOVER AND MARGINS,
OPTIMISE BUSINESS COSTS BY:
Make effective decisions based on numbers indicators
Grow your business faster
2. IMPLEMENTATION OF A SYSTEM OF PROGRESSIVE MANAGEMENT AND CONTROL
Conquer management chaos and forget about micromanagement
1. DIGITAL TRANSFORMATIONS
3. AUTOMATISATIONS BUSINESS PROCESSES
AS A RESULT OF OUR WORK,
YOU WILL GET:
1. Company's scheme of work
Well-established processes that effectively sell, forecast and scale the company's revenues
2. Management tools
Enabling you to achieve your sales plan 100% of the time and react instantly to any deviations and risks of not meeting this plan
3. Continuous growth and development
Ease of scalability no matter how you further grow your business
VITALII ZADOROZHNYI
Practising expert in creating and managing effective business projects of any scale
Founder of WCA.AGENCY consulting agency

Over 20 years of experience working with B2B, B2C and B2G companies.

From FMCG wholesalers and manufacturing companies to IT outsourcing and EdTech projects.

15 years in CEO and CFO positions in trading and service companies with monthly turnover up to €1,500,000.

Founder of 2 EdTech projects and co-founder, Educational project.

Partner in Prague of the BNB Business Club.

A happy husband and good father of 4 girls.

Passion - quickly launching new projects.
Hobbies - music, films and books.
Successfully realised consulting projects and development programmes
100+
Consulting services for entrepreneurs and companies in Europe
From 2022
of Business Consulting in Ukraine
10 years
Average growth in KPI's of key business processes at our clients
257%
Make an appointment for a consultation, to discuss the potential of your business.
BUSINESS OWNER?
WE KNOW YOUR PROBLEMS!
1. No marketing strategy
You don't understand how to increase market share, carve out a niche, plan for turnover
2. Tired of losing customers
Because of human error and imperfections in business processes
3. Tried implementing CRM
But did not get the expected result, or the efficiency of work increased only insignificantly
4. Lack of a holistic view
Through analytics, dashboards, reports, KPI's - how do you use it all to grow?
5. Your head of marketing has no goals
The department operates without KPI’s and an incentive system linked to business metrics
6. The business is growing
And the old governance model is not suitable for rapid scaling up
7. Business lives in the present day
You don't have a plan, and you don't have a clear understanding what's going to happen next
8. Burnout
You're tired of dealing with chaos and micromanagement
9. Pay yourself on a residual basis
You don't know how much to spend on development and what to take away for personal needs
Book a business audit and a forecast of your business development potential.
WE CONDUCT AN IN-DEPTH COMPREHENSIVE AUDIT OF YOUR COMPANY'S OPERATIONS
We analyse
Development rates, identify inefficient processes and costs
We'll gather
Analytical data and all performance indicators for each employee and the entire company
We'll prescribe
Algorithms of the most effective work of your team and fix them in simple practice-oriented regulations
We'll match
Implement an SRM-system for your specific business tasks
We'll develop
Funnels and implement automations so that the routine is handled by robots, not your employees
Digitise
All processes, highlight promising ideas and test hypotheses in practice
Create
Clear development plans and generate reports to monitor operational and strategic activities
Implement
Developed sets of metrics that you need to monitor to grow your business
LET'S TAKE
THE FIRST STEP TO YOUR SUCCESS
Right now, sign up for a free 40-minute audit consultation with Vitalii Zadorozhnyi
© 2024 Vitalii Zadorozhnii Praha IČO: 17436443
Právní forma: Fyzická osoba podnikající dle živnostenského zákona
Other projects:
StudyIn.University, an education and training startup
Request:
Increase efficiency of the sales department
Solution:
Conducted competitor analyses;
Built a system of controlling managers;
Wrote 6 conversation scripts;
Conducted trainings on implementation of scripts;
Set up the process of processing requests;
Developed a new motivation system;
Developed a communication accounting prototype;
Created a knowledge base for initial training;
Implemented cloud telephony and integrated it with CRM;
Conducted weekly monitoring of managers with evaluation and reports.
As a result:
• reduced the cost of customer acquisition by 3 times
• 125 new clients monthly
• +65% conversion from calls to contracts
Website:
studyin.university
Metal construction plant - Laserex
Request:
Find ways to increase the income of the enterprise in a highly competitive market, without the need to attract external investment.
Solution:
Conducted strategic planning sessions based on market and competitive environment audits, as well as audits of the company's operations;
Changed the structure of production and sales on the basis of ABC and XYZ analyses;
Created a transparent system of control over all processes and tasks of the company's employees;
Described and automated business processes of design works and interaction with clients from the receipt of an application to the delivery of the finished project;
Established a Board of Directors and introduced regular management;
Entered new markets: CIS and neighbouring countries.
As a result:
• The company's turnover increased by 50%
• Profitability increased to 26%.
Website:
laserex.com.ua
“Slang” Language School
Request:
There is no system of setting and controlling tasks, there is no map of responsible persons and job descriptions. Small staff, so all problems and issues are solved by several specialists, there is no system of interaction within the company, the owner controls all operational processes, there is no data on real profit, there are no indicators of the contribution of each employee to the achievement of the company's goals.
Solution:
1. Developed job descriptions;
2. Described algorithms of actions in case of emergency situations;
3. Created an automated reporting system and digitised all processes;
4. Established a structure of employee interaction and a system of delegation.
As a result:
• 275% growth in business KPI's;
• x2 sales growth for the reporting period.
Website:
slangclub.com
B2B, B2C accounting services company - GRES & PARTNERS
Request:
• Systematise and automate the sales process;

• Optimise marketing costs and increase its efficiency
Solution:
• We implemented CRM+RPA with full integration of telephony and all online channels: a robot records all incoming requests, sets tasks for managers, controls their fulfilment and compliance with deadlines;
• Implemented a report on process indicators of the quality of managers' work;
• Fully automated the movement of leads through the funnel;
• Built a system of end-to-end analytics that allows us to accurately determine which advertising channels and contractors produce results, namely whether marketing efforts lead to sales and which do not. Accurate calculation of return on marketing investment (ROMI).
As a result:
• +570% ROMI (return on marketing
investment)
• x7 sales growth for the reporting period
• 395% reduction in time spent on routine processes in the sales department
Website:
gres-partners.com
GOLDEN SCREEN CONSTRUCTION Development company
Request:
Increase company efficiency, activate unrealised potential for revenue growth
Solution:
1. Implemented a management by objective's system;
2. Developed a development strategy for 3 years;
3. Established a system of effective interaction between employees;
4. Systematised management processes;
5. Implemented a KPI system for all employees of the company;
6. Automated all processes of working with clients;
7. Introduced financial planning into the work.
As a result:
• 112% increase revenue for the reporting period
• 30% reduction of operational management time
• 275% cumulative increase in employee KPI's
Website:
goldenscreen.cz
CESOP Notarised Translation Centre
Request:
There was no system of setting and controlling tasks, there was no map of responsible persons and job descriptions. Small staff, so all problems and issues are solved by several specialists, no system of interaction within the company, the owner controls all operational processes, no data on real profit, no indicators of contribution of each employee to the achievement of the company's goals.
Solution:
1. Developed job descriptions;
2. Described algorithms of actions in case of emergency situations;
3. Created an automated reporting system and digitised all processes;
4. Built a structure of employee interaction and a system of delegation;
As a result:
• 435% growth of business KPI's
• x2 sales growth for the reporting period
5. Implemented a KPI-based remuneration system;
• 250% employee productivity
Website:
cesop.cz
Regional branch of the educational company:
SHAG Academy
Request:
Improve the quality of work of managers of two departments: sales and support;
Solution:
• Conducted a performance audit of managers in two departments;
• Developed a system for assessing the quality of work;
• We launched regular quality control with the provision of reports;
• Built reporting on quantitative indicators, on managers' work efficiency, on CRM filling;
As a result:
• +200 % KPI of managers in the sales department
• x3 sales growth for the reporting period
• +340 % KPI of managers in the support department
Conduct an audit of business processes and infrastructure of the departments;
Integrate CRM;
Build reporting on quality, load, efficiency, CRM maintenance.
• Started regular training of managers;
• Integrated CRM;
• Developed scripts for work in departments;
• Developed a new motivation system and implemented it in the departments.
Website:
itstep.org/ru
Book a diagnostic session of your business as a gift
Efficiency of the company's operations
We will build a system of sustainable development of your business. We will help you earn more.
Scaling
Multiple growth for those who are doing well but want more. Development into a project of international scale.
Book a diagnostic session of your business as a gift
Autopilot for your company
We release owners from involvement in operational activities without unpleasant consequences for the business.
Book a diagnostic session of your business as a gift
Anticrisis
Overcoming current and prevention of possible crises of any genesis arising at any moment in time.
Book a diagnostic session of your business as a gift
Create a new business
We will help you avoid all possible mistakes at the start. We will lay a solid foundation that will allow you to grow under any external circumstances.
Book a diagnostic session of your business as a gift
Self-employment - Business
Transform your small business into a real business project.
Book a diagnostic session of your business as a gift
Book a diagnostic session of your business as a gift
Book a diagnostic session of your business as a gift