FROM EXPERT VITALII ZADOROZHNiI AND THE WCA.AGENCY TEAM

CONSULTING SERVICES
FOR BUSINESS

Systematization and automation of business processes

Multiple growth strategies and performance marketing

Comprehensive development programmes

LET'S SOLVE ANY BUSINESS CHALLENGE

Our competences and systematic approach guarantee success

Efficiency of the company's operations

We will build a system of sustainable development of your business. We will help you earn more.

Scaling

Multiple growth for those who are doing well but want more. Development into a project of international scale.

Autopilot for your company

We release owners from involvement in operational activities without unpleasant consequences for the business.

Anticrisis

Overcoming current and prevention of possible crises of any genesis arising at any moment in time.

Create a new business

We will help you avoid all possible mistakes at the start. We will lay a solid foundation that will allow you to grow under any external circumstances.

Self-employment - Business

Transform your small business into a real business project.

AS A RESULT OF OUR WORK,
YOU WILL GET:

1. Company's scheme of work

Well-established processes that effectively sell, forecast and scale the company's revenues

2. Management tools

Enabling you to achieve your sales plan 100% of the time and react instantly to any deviations and risks of not meeting this plan

3. Continuous growth and development

Ease of scalability no matter how you further grow your business

VITALII ZADOROZHNII

Practising expert in creating and managing effective business projects of any scale

Founder of WCA.AGENCY consulting agency

Over 20 years of experience working with B2B, B2C and B2G companies.

From FMCG wholesalers and manufacturing companies to IT outsourcing and EdTech projects.

15 years in CEO and CFO positions in trading and service companies with monthly turnover up to €1,500,000.

Founder of 2 EdTech projects and co-founder, Educational project.

Partner in Prague of the BNB Business Club.

A happy husband and good father of 4 girls.

Passion - quickly launching new projects.
Hobbies - music, films and books.

Make an appointment for a consultation, to discuss the potential of your business.

BUSINESS OWNER?
WE KNOW YOUR PROBLEMS!

1. No marketing strategy

You don't understand how to increase market share, carve out a niche, plan for turnover

2. Tired of losing customers

Because of human error and imperfections in business processes

3. Tried implementing CRM

But did not get the expected result, or the efficiency of work increased only insignificantly

4. Lack of a holistic view

Through analytics, dashboards, reports, KPI's - how do you use it all to grow?

The department operates without KPI’s and an incentive system linked to business metrics

6. The business is growing

And the old governance model is not suitable for rapid scaling up

7. Business lives in the present day

You don't have a plan, and you don't have a clear understanding what's going to happen next

8. Burnout

You're tired of dealing with chaos and micromanagement

9. Pay yourself on a residual basis

You don't know how much to spend on development and what to take away for personal needs

Book a business audit and a forecast of your business development potential.

WE CONDUCT AN IN-DEPTH COMPREHENSIVE AUDIT OF YOUR COMPANY'S OPERATIONS

We analyse

Development rates, identify inefficient processes and costs

We'll gather

Analytical data and all performance indicators for each employee and the entire company

We'll prescribe

Algorithms of the most effective work of your team and fix them in simple practice-oriented regulations

We'll match

Implement an SRM-system for your specific business tasks

We'll develop

Funnels and implement automations so that the routine is handled by robots, not your employees

Digitise

All processes, highlight promising ideas and test hypotheses in practice

Create

Clear development plans and generate reports to monitor operational and strategic activities

Implement

Developed sets of metrics that you need to monitor to grow your business

OUR CASES

Right now, sign up for a free 40-minute audit consultation with Vitalii Zadorozhnii

© 2024 Vitalii Zadorozhnii Praha IČO: 17436443

Právní forma: Fyzická osoba podnikající dle živnostenského zákona

Other projects:

StudyIn.University, an education and training startup

Increase efficiency of the sales department

Solution:

Conducted competitor analyses;

Built a system of controlling managers;

Wrote 6 conversation scripts;

Conducted trainings on implementation of scripts;

Set up the process of processing requests;

Developed a new motivation system;

Developed a communication accounting prototype;

Created a knowledge base for initial training;

Implemented cloud telephony and integrated it with CRM;

Conducted weekly monitoring of managers with evaluation and reports.

As a result:

• reduced the cost of customer acquisition by 3 times

• 125 new clients monthly

• +65% conversion from calls to contracts

Website:

studyin.university

Metal construction plant - Laserex

Request:

Find ways to increase the income of the enterprise in a highly competitive market, without the need to attract external investment.

Solution:

Conducted strategic planning sessions based on market and competitive environment audits, as well as audits of the company's operations;

Changed the structure of production and sales on the basis of ABC and XYZ analyses;

Created a transparent system of control over all processes and tasks of the company's employees;

Described and automated business processes of design works and interaction with clients from the receipt of an application to the delivery of the finished project;

Established a Board of Directors and introduced regular management;

Entered new markets: CIS and neighbouring countries.

As a result:

• The company's turnover increased by 50%

• Profitability increased to 26%.

Website:

laserex.com.ua

“Slang” Language School

Request:

There is no system of setting and controlling tasks, there is no map of responsible persons and job descriptions. Small staff, so all problems and issues are solved by several specialists, there is no system of interaction within the company, the owner controls all operational processes, there is no data on real profit, there are no indicators of the contribution of each employee to the achievement of the company's goals.

Solution:

1. Developed job descriptions;

2. Described algorithms of actions in case of emergency situations;

3. Created an automated reporting system and digitised all processes;

4. Established a structure of employee interaction and a system of delegation.

As a result:

• 275% growth in business KPI's;

• x2 sales growth for the reporting period.

Website:

slangclub.com

B2B, B2C accounting services company - GRES & PARTNERS

Request:

• Systematise and automate the sales process;

• Optimise marketing costs and increase its efficiency

Solution:

• We implemented CRM+RPA with full integration of telephony and all online channels: a robot records all incoming requests, sets tasks for managers, controls their fulfilment and compliance with deadlines;

• Implemented a report on process indicators of the quality of managers' work;

• Fully automated the movement of leads through the funnel;

• Built a system of end-to-end analytics that allows us to accurately determine which advertising channels and contractors produce results, namely whether marketing efforts lead to sales and which do not. Accurate calculation of return on marketing investment (ROMI).

As a result:

• +570% ROMI (return on marketing
investment)

• x7 sales growth for the reporting period

• 395% reduction in time spent on routine processes in the sales department

Website:

gres-partners.com

GOLDEN SCREEN CONSTRUCTION Development company

Request:

Increase company efficiency, activate unrealised potential for revenue growth

Solution:

1. Implemented a management by objective's system;

2. Developed a development strategy for 3 years;

3. Established a system of effective interaction between employees;

4. Systematised management processes;

5. Implemented a KPI system for all employees of the company;

6. Automated all processes of working with clients;

7. Introduced financial planning into the work.

As a result:

• 112% increase revenue for the reporting period

• 30% reduction of operational management time

• 275% cumulative increase in employee KPI's

Website:

goldenscreen.cz

CESOP Notarised Translation Centre

Request:

There was no system of setting and controlling tasks, there was no map of responsible persons and job descriptions. Small staff, so all problems and issues are solved by several specialists, no system of interaction within the company, the owner controls all operational processes, no data on real profit, no indicators of contribution of each employee to the achievement of the company's goals.

Solution:

1. Developed job descriptions;

2. Described algorithms of actions in case of emergency situations;

3. Created an automated reporting system and digitised all processes;

4. Built a structure of employee interaction and a system of delegation;

As a result:

• 435% growth of business KPI's

• x2 sales growth for the reporting period

5. Implemented a KPI-based remuneration system;

• 250% employee productivity

Website:

cesop.cz

Regional branch of the educational company:
SHAG Academy

Request:

Improve the quality of work of managers of two departments: sales and support;

Solution:

• Conducted a performance audit of managers in two departments;

• Developed a system for assessing the quality of work;

• We launched regular quality control with the provision of reports;

• Built reporting on quantitative indicators, on managers' work efficiency, on CRM filling;

As a result:

• +200 % KPI of managers in the sales department

• x3 sales growth for the reporting period

• +340 % KPI of managers in the support department

Conduct an audit of business processes and infrastructure of the departments;

Integrate CRM;

Build reporting on quality, load, efficiency, CRM maintenance.

• Started regular training of managers;

• Integrated CRM;

• Developed scripts for work in departments;

• Developed a new motivation system and implemented it in the departments.

Website:

itstep.org/ru

Book a diagnostic session of your business as a gift

Efficiency of the company's operations

We will build a system of sustainable development of your business. We will help you earn more.

Scaling

Multiple growth for those who are doing well but want more. Development into a project of international scale.

Book a diagnostic session of your business as a gift

Autopilot for your company

We release owners from involvement in operational activities without unpleasant consequences for the business.

Book a diagnostic session of your business as a gift

Anticrisis

Overcoming current and prevention of possible crises of any genesis arising at any moment in time.

Book a diagnostic session of your business as a gift

Create a new business

We will help you avoid all possible mistakes at the start. We will lay a solid foundation that will allow you to grow under any external circumstances.

Book a diagnostic session of your business as a gift

Self-employment - Business

Transform your small business into a real business project.

Book a diagnostic session of your business as a gift

Book a diagnostic session of your business as a gift

Book a diagnostic session of your business as a gift